Privacy Policy

At , we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep your data secure.

Information We Collect

Personal Information:When you book a service with us, we may collect personal details, such as your name, email address, phone number, and payment information. This information is necessary to process your booking and communicate with you effectively.

Booking Details: Information such as pick-up and drop-off locations, dates, times, and flight information (for airport transfers) is collected to provide the requested service.

Device and Usage Information: We may collect non-personally identifiable information about your device, browser type, IP address, and usage patterns on our website to enhance your experience and improve our services.

How We Use Your Information

Service Provision: We use your personal and booking information to confirm your booking, manage your transportation, and ensure timely pick-up and drop-off.

Customer Communication: We may use your contact information to provide booking updates, respond to inquiries, and send you important information about your booking.

Marketing:With your consent, we may use your information to inform you about promotions, new services, and special offers. You can opt out of receiving marketing emails at any time.

Analytics and Improvement: We analyze usage data to understand how our website is used, improve user experience, and optimize our services.

Data Sharing and Disclosure

Service Providers:We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processors and website hosting providers. These parties are bound to maintain confidentiality and protect your information.

Legal Requirements: We may disclose your information if required by law or to protect our rights, property, and safety, as well as those of our customers and others.

Data Security

We take your data security seriously and use industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. This includes secure servers, encrypted storage, and restricted access to personal information.

Please note, however, that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as processing your booking and maintaining customer service records. After this period, we securely delete or anonymize your data.

Your Rights

Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate.

Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., for legal obligations).

Objection and Restriction: You have the right to object to or restrict our processing of your personal data under certain circumstances.

Data Portability: Where applicable, you can request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us using the details provided below.